State Resources:
Ohio Department of Health
Ohio Department of Insurance
Ohio Dept of Insurance Guidance on Health Insurance -Healthcare Exchange
NAHU

Updated Daily
Aetna: What you need to Know about COVID-19

Aetna has created an all-in-one resource site for members. Find links to COVID-19 testing sites, ways to protect yourself and more.
Visit the site.

Updated Daily
Aetna/CVS FAQ

The CVS Health Enterprise Response and Resiliency and Infectious Disease Response teams are actively monitoring the rapidly evolving international coronavirus outbreak.
Visit the site.
Updated Daily
Cigna: Coronavirus (COVID-19) Outbreak
Wuhan Coronavirus outbreak and what you need to know.
Get the details.

Updated Daily
The Hartford: Coronavirus Resource Center
We’re all in this together. As businesses, as communities, as families, we will face down the global Coronavirus pandemic as one. The Hartford is committed to the safety and health of our clients, customers, employees and the communities we serve.
Visit the site.


Updated Daily
Humana: What to Know & What to do Now
Learn more about COVID-19, how to assess your risk, and what we're doing to help support our members.
Visit the site.

Updated Daily
Kaiser Permanente Novel Coronavirus FAQ
Your health and safety are always Kaiser Permanente’s top priority. To help you protect yourself and your loved ones, we’ve gathered the most important information and guidance on the coronavirus and COVID-19.
Read more.

Updated Daily
MetLife: COVID-19 U.S. Customer Update
You’re focused on health and well-being – for your customers, your employees and yourselves. So are we. We want you to know that we’re here for you and operationally prepared to handle all customer questions and service all claims in a timely manner.
Visit the site.

Updated Daily
Principal: Insurance Coverage and COVID-19
We know that there are many questions about COVID-19. What we don’t want is for you to have questions about how it applies to your insurance coverage.
Read more.
Updated Daily
The Standard: Business Resiliency at The Standard in Response to COVID-19
As the scope and complexity of the Coronavirus/COVID-19 outbreak grows, The Standard is confident in our response and in our continued ability to meet and exceed customer expectations.
Read more.


Updated Daily
UHC COVID-19 Support and Resources
UnitedHealthcare is expanding your access to care, support and resources to help you navigate through this unprecedented time.
Learn more.




Aetna
March 26, 2020
Aetna: Now Waiving Cost-Sharing and Co-Pays for COVID-19 related hospital admissions
In an effort to help members get access to the care they need Aetna is now waiving cost-sharing. Learn more. 
March 26, 2020
Aetna: COVID-19 FAQ Available 
We understand the many challenges you and your clients are facing due to the COVID-19 pandemic. We've received many questions regarding the health plan options that are available. View the FAQ.
March 12, 2020
Aetna: COVID-19 Small Group Resources
CVS Health (Aetna) announced a series of steps designed to support the health and well-being of your clients Aetna members, ensure patient access to medication, and remove barriers to care.
Learn more.


Cigna

March 30, 2020 Cigna Waiving Cost Sharing and Deploying Clinical Teams to Increase Virtual Care Cigna announced their next steps in combating COVID-19 today making it easier for members to receive care.
Read the press release.
March 30, 2020
Cigna Waiving Customer Cost Sharing and Co-Payments for COVID-19 Treatment Cigna is taking another step forward to deliver access to simple, affrodable, and predictable health care. Read More.
March 18, 2020
Cigna: Ready When you Need Us
From the first signs of the COVID-19 outbreak, Cigna has been working diligently behind the scenes to support the health and well-being of our employees, clients, customers, and communities.
Learn more.

March 10, 2020
Cigna: Cigna to Cover the Cost of COVID-19 Test
Top of mind for many customers is coverage. Cigna will cover COVID-19 testing similar to a preventive benefit for fully-insured and Administrative Services Only (ASO) plans, waiving co-pays, deductibles and co-insurance for customers.
Get the details.
March 17, 2020
Cigna: Instructions for ASO Plans
Organizations that offer Administrative Services Only (ASO) self-funded plans have the option to decline COVID-19 testing as a preventive-type benefit. 
Read more.


Humana
March 30, 2020
Humana Waives Medical Costs Related to Coronavirus Treatment 
Humana announced their next efforts to help members receive medical care related to COVID-19 treatment, including waiving costs and increased access to prescriptions. Read more.
March 17, 2020
Humana: Virtual Doctor’s Visits
Get quality care for minor illnesses or behavioral health issues without leaving your couch.
Learn more.

March 17, 2020
Humana: Protection yourself from COVID-19
Tips for protecting yourself
and your loved ones from the
Novel Coronavirus outbreak.
Learn more.

March 13, 2020
Humana: Dedicated COVID-19 Contact Information
To guide you and your employer clients with any questions specifically related to COVID-19, we have established a dedicated phone and email address outside of our “standard” agent/employer
service teams.
Get the number.
March 10, 2020
Humana: Important COVID-19 Employer Group Communication
Our highest priority remains the care of our members – your employees. Therefore, Humana will waive out-of-pocket costs, where allowed within state and federal law, associated with testing for COVID-19 for patients who meet CDC guidelines at approved laboratory locations.
Read more.

March 9, 2020
Humana: FAQ- Member Talking Points
Important answers to frequently asked questions for COVID-19.
Read more.
March 9, 2020
Humana: Response to Coronavirus
Humana will waive out-of-pocket costs associated with testing for COVID-19 for patients who meet CDC guidelines at approved laboratory locations.

Get the details.
March 9, 2020
Humana: Broker Update
An important communication to Humana Employer Group agents. Our plan for supporting you and your clients.
Learn more.

March 9, 2020
Humana: Employer Details
An important communication for Humana Employer Group clients Our plan for supporting you and your employees.
Read more.


National General
March 26, 2020
National General: Cost-waiving and FAQ update
Learn more how National General is helping members through COVID-19. Read more.
March 9, 2020
National General Reduces Financial Burden and Improves Ease of Access to COVID-19 Diagnostic Testing
To help limit the spread of COVID-19, National General Holdings Corp. will waive 100% of customers’ out-of-pocket costs for COVID-19 diagnostic tests and will ease access for customers seeking diagnostic testing.
Get the details.




OH Chamber MEWA
March 20, 2020
Ohio Chamber Health Benefit Program: COVID-19 FAQ
FAQ for Member Employers effected by COVID-19 regarding the continuation of coverage for workers.
Read more.



OH Department of Insurance
March 20, 2020
Ohio Department of Insurance: Health Insurance Coverage Flexibility for Ohio Employees In a bulletin released by the Ohio Department of Insurance, requirements are discussed which all insurances must comply with. Read the bulletin.
March 20, 2020
Ohio Department of Insurance: COVID-19 Testing and Treatment
The Ohio department of insurance has relased a statement on out of network coverage for COVID-19 testing. Read the bulletin.




Principal
March 30, 2020
Principal: Rate Holds for COVID-19
One way Principal is helping those cope with COVID-19 is by instilling a rate hold for upcoming renewals.
Learn more.





UMR
March 17, 2020
UMR: Helping you stay informed about Coronavirus (COVID-19)

UMR is working to ensure we are available to support you during this time.
Learn more.


UnitedHealthCare (UHC)
March 23, 2020
UnitedHealthcare: External FAQ 
Released UHC has released an in-depth FAQ for COVID-19 questions. Check it out here.
March 19, 2020
UnitedHealthcare: Notice of Special COVID-19 Enrollment
To assist our members in accessing care in light of COVID-19, UnitedHealthcare is providing its fully insured small business and key account customers with a Special COVID-19 Enrollment Opportunity to enroll employees who previously failed to enroll in coverage.
Read the details.


March 9, 2020
UnitedHealthcare: COVID-19 Press Release
UnitedHealth Group reinforces Actions Taken to provide members and patients with COVID-19 support and resources.
Read the release.








 


 

 
















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